The Advantages of the HCD System

• Clients are in charge of who visits their home.

• Clients decide the times they want their own care, by speaking directly with their personal carers.

• Enables families, where appropriate, to be involved in arranging care for a family member at home, irrespective of distance.

• Increased reliability from personal carers who are local, selected by, and frequently already known to the client.

• Clients frequently feel safer at home when cared for by people known and trusted, with regular visits from the HomeCareDirect case manager for additional independent help and support.

• Increased financial stability for families who decide to provide care at home for a relative, because family members are now able to receive payment for care they provide.

• Through the HomeCareDirect system, clients only pay for care visit lengths actually received.

• Increased peace of mind for families in the knowledge that they will be alerted if a personal carer/supporter is late or fails to arrive.